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While fight or flight might seem like your only choices between two bad options when you are triggered in conversation, neither will make you a better leader. Instead, effective leaders learn to practice a third option—sitting in The Listening Conversation.

Actively listening to the members of your teams is a great way to identify undiscovered opportunities or underutilized assets, thereby creating greater impact.

"Great leaders are great listeners who know their best asset is the people they work with"~ Sir Richard Branson, CEO Virgin Group...The result will be more productive, empowered, and satisfied team members who feel heard and valued, and greater organizational...

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